Privacy Policy

Privacy Policy (UK)

Last updated: 2025
Company Name: Property Mark
Services: Window cleaning and property maintenance

Property Mark (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

• Name
• Address
• Email address
• Phone number
• Service details and preferences
• Any information submitted via our contact forms, email, or phone

b) Automatically collected data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Cookie data

2. How We Use Your Information

We may use your personal data to:

• Provide and manage our window cleaning and property maintenance services
• Respond to enquiries and provide quotations
• Manage bookings and customer accounts
• Send important service-related communications
• Improve our website and customer experience
• Comply with legal or regulatory obligations

We do not sell or rent your data to third parties.

3. Legal Basis for Processing

We process your personal data under these lawful bases:

• Contract: To provide our services and fulfil agreements.
• Legitimate interests: For business operations, enquiries, and improving services.
• Consent: When you agree to marketing communications or non-essential cookies.
• Legal obligation: For record-keeping, tax, or regulatory compliance.

4. How We Share Your Information

We may share personal data with:

• Legal or regulatory authorities when required

All third-party providers are required to keep your data secure and comply with UK GDPR.

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Fulfil contractual obligations
• Meet legal, tax, or regulatory requirements

After this period, data is securely deleted or anonymised.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Request a copy of your data (“data portability”)

To exercise your rights, contact us at:
Email: contactpropertymark@gmail.com
Phone: 07939 635411

7. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:
Property Mark
Email: contact@propertymark.net
Phone: 07939 635411